Becoming the Cookie Lady

Pam Shorter didn’t want to volunteer for hospice.

"At first I thought, 'I don't want to deal with people at the end of life. No, that's depressing!'" she said.

And yet, Pam is now six years into her career as an Angela Hospice volunteer.

It was a friend at church that suggested she volunteer at Angela Hospice. Pam didn't know how she wanted to help, but she took the training class anyway. That's where she heard about Alberta Karll, affectionately known around these parts as "the Pie Lady." Alberta bakes pies each week in the Care Center family kitchen for patients and visitors.

When Pam heard this she was inspired: "I said, 'Well, what about muffins?'"

Pam can be found in the Care Center kitchen
every week.
Now Pam comes in weekly too, along with Alberta, to bake all sorts of goodies for patients and their guests. She's even been recognized out in public as "the Cookie Lady."

The appreciation that patients and families express for her freshly baked goods is humbling and heartwarming, she said.

"Angela Hospice was there for my dad, so I think it's important to give back," she continued.

It was in 2007 that Pam's father was enrolled in Angela Hospice's home care program. While he was only under hospice care for a few days, Pam was grateful for the support and care he received.

"I would definitely say those three days made an impact on me," she said. "They left a favorable impression on my mind."

There are memories of cooking for her dad too, an experience that is now echoed as she cooks and bakes for others at Angela Hospice.

Her banana cream pie is a favorite, as are her oatmeal cranberry walnut cookies. In summertime there's the refreshing lemon blueberry crumble. Winter sees her cranberry pie and cherry streusel coffee cake.

"They're just simple things, comfort food," Pam said. "But you're sharing it with important people, friends. It's heartwarming."

And so is Pam's caring and generosity.­­

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